Room Transfer
HEMS - Hotel Manager
Re-Assign Room
The Re-Assign Room feature allows hotel staff to change the room assignment for a guest's reservation. This can be useful in various scenarios, such as accommodating guest preferences, managing overbookings, or handling maintenance issues.
Overview
- Total Initial Deposit: The total amount deposited by the guest at the time of booking.
- Total Rates: The total cost of the stay, including all applicable rates.
Room Assignment Table
| S/N | Action | Rooms | Deposit | Guest | # of Nights | Total Rate | Reservation Type | Arrival Date |
|---|---|---|---|---|---|---|---|---|
| 1 | - | 4 | 1,000.00 | Oreva Orier Jovsam | 13 | 18,200.00 | Guaranteed | August 26, 2024 |
| 2 | - | 2 | 1,000.00 | Tony Yroy Josh | 13 | 18,200.00 | Guaranteed | August 26, 2024 |
| 3 | - | 33 | 1,000.00 | Titi Oreva Chidiebere | 13 | 18,200.00 | Guaranteed | August 26, 2024 |
Steps to Re-Assign a Room
- Select the Reservation: Choose the reservation you want to re-assign from the table.
- Choose a New Room: Select the new room from the available options.
- Confirm the Change: Verify the details and confirm the re-assignment.
Important Notes
- Ensure that the new room meets the guest's requirements and preferences.
- Update the guest's information and notify them of the change.
- Adjust the total rates and deposits if necessary.
By using the Re-Assign Room feature, you can efficiently manage room allocations and enhance guest satisfaction.