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View Mentainance Requests

HEMS - Hotel Manager

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View Maintenance Requests

The View Maintenance Requests page allows users to filter and review all maintenance requests within the hotel. This page is crucial for tracking the status of various maintenance issues and ensuring they are resolved in a timely manner. Below is a detailed explanation of the fields and their purposes:

Fields

  • Reported By: Enter the name of the person who reported the maintenance issue.
  • Filter Room Number: Enter the room number to filter maintenance requests specific to that room.
  • Start Date: Select the start date for the period you want to view maintenance requests from.
  • End Date: Select the end date for the period you want to view maintenance requests until.

Actions

  • Submit: Click the 'Submit' button to apply the filters and view the maintenance requests that match the criteria.

Table Columns

  • Room Number: Displays the room number where the issue was reported.
  • Complaint: Shows the nature of the complaint.
  • Complaint Logged At: Indicates the date and time when the complaint was logged.
  • Assigned To: Shows the staff member assigned to address the issue.
  • Reported By: Displays the name of the person who reported the issue.
  • Completed At: Indicates the date and time when the maintenance task was completed.
  • Action: Provides options to view more details or take further actions on the maintenance request.

Example

Here is an example of how the table might look after applying filters:

Room NumberComplaintComplaint Logged AtAssigned ToReported ByCompleted AtAction
324Bad Wall6th Feb 2024 10:50pmSteph DonOreva Orior9th Mar 2024 10:50pmView Details

By using this page, the hotel management can efficiently monitor and manage maintenance requests, ensuring that all issues are addressed promptly and effectively.